HICX | Theme Discussion 1 & 2

HICX | Theme Discussion 1 & 2

How to capitalize on the benefits of Supplier Experience Management

Traditional ways of working with suppliers are no longer sufficient to drive the levels of engagement and collaboration needed for the future. As disruptive events continue to challenge supply chains and Procurement, organizations that do not adjust their approach will face more risks and suffer from less transparency, while losing customer-of-choice status to competitors. Supplier experience management unlocks the crucial elements needed to reduce friction and set suppliers (and you) up for success.  

  • How has the buyer-supplier relationship changed in recent years? 
  • What pain points do suppliers experience in working with large enterprises?  
  • How can these issues be addressed with technology? 
  • How can enterprises benefit from providing enhanced supplier experiences?

Moderator: Steve Cobley, Regional Sales Director EMEA, HICX